Educational Planning & Operations at Unknown University of Applied Sciences

As an Operational Planner, you will play a crucial role in supporting our academic operations, ensuring seamless integration of technology and processes to facilitate our teaching and learning environment.

About Unknown University of Applied Sciences

At Unknown University of Applied Sciences, we fuel (future) founders to fix the future. Our mission is to become the number one university in Europe for entrepreneurship. With a bold vision to empower our students, we offer unique programs, including an accredited Bachelor of Science in Entrepreneurship & Innovation and a pioneering Master of Science in Scaling Up.

• Learning by Doing: Dive into your own startup journey from day one, embodying the essence of entrepreneurship without the traditional constraints of written exams.

• Education in Business Ecosystem: Our campus is a thriving innovation hub Titaan, ensuring you're surrounded by an impactful network of A-player innovators and changemakers.

• Expert-Led Education: Receive unparalleled insights. 75% of our curriculum is delivered by leading entrepreneurs and top-level experts, while the remaining 25% is guided by experienced learning and business coaches.

At Unknown University, we offer (future) founders the right skills and mindset to start and scale their businesses. Join us to make a real impact, contributing to a future where education and entrepreneurship converge to create opportunities and success stories.

Key Responsibilities

• Module Planning: Efficiently organise and oversee the academic calendar, ensuring all modules are planned with precision. This encompasses planning the teaching staff, rooms, activities such as assessments, and preparation of the contracts for the external teaching staff.

• Guest Speaker Arrangement: Plan guest speaker sessions. Manage communications and logistics for guest speakers, ensuring a seamless and enriching experience for both speakers and students.

• Hospitality and Welcome: Provide a warm and professional welcome to teachers and guest speakers, enhancing their experience and engagement with our university.

• Facility Management: Oversee lecture room planning and IT requirements, ensuring all facilities are primed for effective learning and teaching.

• Canvas Management: This position is responsible for uploading all content to the Canvas learning management system and serving as an onboarding and help desk for teachers, facilitating their adaptation to our digital learning environment.

• Classter System Management: You will be responsible for enrolling teachers, creating sessions, managing integrations, and supporting communication, ensuring a smooth operational flow.

• Light education project management: Manage extracurricular educational sessions (such as hackathons or non-degree courses) to ensure that different colleagues and external faculty members working on the project are all aligned and on time.

What Your Week Would Look Like

Your week at Unknown University of Applied Sciences is diverse and engaging:

• You will start your day at 8.30 at one of our locations, Amsterdam or The Hague

• You kick off by making sure all the classrooms are ready for the day

• You will chat with inspiring students

• You will welcome the teaching staff and make sure they can start their lecture

• 9.30 daily standup with the team about the challenges of the day

• You will reach out to the teaching staff to inquire about their availability for the next period and plan a few sessions

• You will make sure all the assignments are opened in Canvas

• You will respond to the questions of the students and staff and help them effectively use Classter and Canvas

• You will reach out to new people in our network to convince them to become a guest speaker

• You will ensure the academic process's operational side runs smoothly by sending reminders and How-to templates.

We are searching for a candidate who is:

• Recently graduated or has up to 2 years of relevant work experience.

• Holding a HBO / Bachelor's degree, preferably in operations management or a related field.

• Fluent in English, with strong communication skills.

• Tech savvy, willing to research and find ways to improve the existing operational systems in use (Canvas & Classter), independent, flexible, resilient, and customer-oriented.

• Strong ability in systematic and structured work.

• Enjoy working in both our Amsterdam and The Hague locations.

• Able to work effectively in a team and independently, with a proactive work attitude.

• Eager to take initiative and motivated to improve work, self, and the team's environment.